Privacy Policy
Your privacy is important to us. This policy explains what data we collect and how we use it.
Introduction
This Privacy Policy outlines how Surge Global Resources, operating as Surge Loans NG ('we', 'us', 'our'), collects, uses, protects, and handles your personal information when you use our services or visit our website.
Data We Collect
We may collect the following information: - Personal Identification Information: Full name, address, email address, phone number, ID details (NIN, driver's license, etc.), BVN. - Collateral Information: Details, descriptions, and photos of assets (cars, gold, laptops) you provide for loan evaluation. - Financial Information: Bank account details for fund disbursement and repayment. - Contact Information: Details of your Next of Kin for emergency purposes.
Purpose of Data Collection
Your data is used to: - Evaluate your loan application and verify your identity (KYC). - Assess the value of your collateral. - Manage your loan account and process transactions. - Communicate with you regarding your application and loan. - Comply with legal and regulatory obligations.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Third-Party Sharing
We do not sell your personal data. We may share your information with trusted third-party partners for verification purposes (e.g., identity verification services) and as required by law.
WhatsApp Consent
By providing your WhatsApp number, you consent to us contacting you via WhatsApp for purposes related to your loan application, account management, and promotional offers. You can opt-out of promotional messages at any time.
Your Rights
You have the right to access, correct, or request deletion of your personal data, subject to our legal and contractual obligations. To exercise these rights, please contact us at info@surgeloansng.com.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.